Customer portal

Everything you need to run TraceMem.

Customers sign in to the portal for the full documentation, downloads, licence keys and support for their deployment. Access comes with your licence; your account team sets it up.

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  • Full documentation

    Installation guides, the configuration reference, upgrade notes and the complete API and SDK references for the version you run.

  • Software downloads

    The release artefacts for the versions your licence covers, from the same place every time rather than from a link in an email.

  • Licence keys

    Your licence keys and their terms, in one place rather than in somebody's inbox, with renewals requested from the same page.

  • Support tickets

    Open a ticket with the people who build the product, follow it to an answer, and keep the history for the next person on call.

Not a customer yet?

TraceMem is not available as a self-serve download. Tell us what your agents touch today and we will walk through a deployment in your environment.

Book a demo

Scoping a deployment?

The public docs cover what runs in your environment, how agents reach it and what it integrates with, at the depth a platform team needs to plan.

Read the docs